The Health Insurance Portability and Accountability Act (HIPAA) of 1996 mandates that all healthcare providers, such as King's Daughters, adhere to standards related to the protection and security of identifiable health information.
King’s Daughters is committed to ensuring the privacy and security of your medical information and works carefully to ensure compliance with HIPAA.
A copy of our Statement of Privacy Practices is available at every King’s Daughters location and on this website. If you would like to review the Statement, please click on the link at right.
Should you have questions or concerns regarding HIPAA, please contact:
King's Daughters Medical Center
2201 Lexington Ave.
Ashland, KY 41101
Patient Rights & Responsibilities
Patients have rights – and responsibilities – when it comes to healthcare. At King’s Daughters, we are sensitive to all patient needs, including cultural, psychosocial, racial, linguistic, age, gender, religious, spiritual and the needs of the disabled patient.
Patients are provided impartial access to treatment and accommodations that are available and/or medically indicated regardless of race, creed, gender, age sexual orientation, national origin, availability of transportation or sources of payment for care.
We value each patient and offer considerate, respectful care at all times and under all circumstances, with an emphasis on personal dignity.
To read our complete statement of Patient Rights & Responsibilities, please click on the appropriate link at right.
Service Animal Policy
KDMC has a policy regard the use of service animals in its facilities as required by the Americans With Disabilities Act. For more information regarding this policy, please contact the Nursing Office at (606) 408-0375.
Corporate Compliance Program
Our Corporate Compliance Program ensures we conduct our operations and provide services in a manner consistent with our mission and charitable purposes and in compliance with all Federal and State laws and regulations.
Every member of the KDMC professional staff and every employee is expected to conduct themselves in a manner consistent with KDMC’s Code of Conduct and other KDMC and Corporate Compliance policies.
KDMC takes issues regarding fraud, waste and abuse seriously. It is important all employees and individuals associated with KDMC:
- Comply with the standards contained in the Code of Conduct
- Immediately report any suspected violations; and
- Assist, as needed, in investigating allegations of wrongdoing
While there will be no retaliation allowed on those who raise issues, failure to observe the provisions of the Compliance Program and associated policies and procedures of KDMC can result in serious consequences to both the employee and KDMC in the form of termination, criminal charges and substantial monetary fines.
You may direct questions, comments or concerns to the Office of Audit, Compliance & Ethics through one of the following means:
- Send a letter to the Office of Audit, Compliance & Ethics, King’s Daughters Medical Center, Compliance Officer, 2201 Lexington Ave., Ashland, KY 41101
- Call our Corporate Compliance Hotline at (606) 408-4145 or 1-877-327-4145
- Send a letter to Office of Audit, Compliance and Ethics, Paula Willis, Compliance Officer, (606) 408-0161
King’s Daughters Health System is committed to providing the highest quality of care to our patients and conducting our business with integrity and in compliance with applicable federal and state laws and regulations. As our partner in conducting our business, we expect that you will understand and support our policies.
KDMC asks its contractors and vendors to review and abide by the following:
- Code of Conduct
- Deficit Reduction Act of 2005 (DRA)
- Vendor Packet
- Sexual Harassment Education
Deficit Reduction Act Of 2005
As a participant in the Medicaid Program, King’s Daughters Medical Center is obligated to comply with the terms and requirements of the Deficit Reduction Act of 2005. In accordance with the DRA, we have written policies and procedures for all KDMC employees that provide detailed information about the Federal False Claims Act, relevant state laws, whistleblower protections under such laws, and KDMC’s policies for detecting and preventing fraud, waste and abuse.
The DRA also requires KDMC provide this information to all contractors and vendors for your review and that you agree to abide by the high ethical standards KDMC upholds in the work that you do for us.
As one of our partners, KDMC strongly encourages you to report any concerns about the work you do for us to the Office of Audit, Compliance and Ethics through the:
- Hotline at (606) 408-4145 or 1-877-327-4145
- Office of Audit, Compliance and Ethics, Paula Willis, Compliance Officer, (606) 408-0161
- Compliance Concern Form